Shipping policy

Shipping Policy

Thank you for shopping with The Glam Vault Company! We carefully prepare each order to ensure your items arrive safely and securely.

Order Processing

Orders are processed and prepared for shipment after payment has been successfully received. Please allow approximately 1–3 business days for order processing.

Business days do not include weekends or holidays. During new releases, promotions, holidays, or periods of high order volume, processing may take slightly longer.

Shipping Rates & Free Shipping

The Glam Vault Company offers FREE standard shipping on orders of $100 or more.

For orders under $100, applicable shipping charges will be calculated and displayed at checkout before your purchase is completed.

Delivery Times

Estimated delivery times are provided by the shipping carrier and begin after your order has been processed and shipped.

Delivery times may vary depending on your location, carrier delays, weather, holidays, or other circumstances outside of our control. Delivery estimates are not guaranteed.

Tracking Your Order

When tracking information is available, it will be provided after your order has shipped. Please allow time for the carrier to update tracking information after your shipping confirmation is received.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect the delivery address.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Lost, Delayed, or Damaged Packages

Once an order has been transferred to the shipping carrier, delays may occur that are outside of our control.

If your package arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order information and photos of the item and packaging so we can review the issue and assist you.

Questions About Your Order

For questions regarding your shipment, please contact The Glam Vault Company through our Contact Us page and include your order number.